Page 1 of 1

Chat view popup – step up your Chat widget game with this awesome new feature

Posted: Wed Dec 04, 2024 10:30 am
by shahriya688
We just released Chat View Popup Widget Layout – a great new Chaty feature that can enhance your widget. Read on to find out what you can achieve using it!

But first, if you’re new here, let’s briefly talk about what Chaty is all about. With the Chaty plugin, you can display multiple social and communication channels on your website in one fully customizable widget, making it quick and easy for your website visitors to find you on all the channels you’re present on. You can use Chaty with over 20 popular channels and customize your widget with custom triggers and targeting rules for maximum conversions.Install Chaty for free from the WordPress repository!

By default, Chaty channels will be displayed side by side, either horizontally or vertically, depending on your settings. However, with the chat view popup layout, you can place channels inside a popup with custom messages and france telegram mobile phone number list even incorporate tags that are relevant to specific pages, posts, or products on your website. This can significantly improve the customer experience on your website and increase your chances of conversion.


Please note that this option is only available for Pro users! You canCheck out our Pro plans here.

Now let's explore the options for the new feature in more detail.

To make your widget feel more like “you,” you can add custom title and body text to your popup, as well as change all the colors.

The title text will appear at the top of the popup. For example, you can add a welcome message for website visitors – “Welcome”. You can also increase personalization by adding merge tags. For the title, there are {title} and {URL} merge tags that will fetch the page title and URL respectively. Merge tags are dynamic, meaning they will change based on the page the website visitor is on. For example, if you add a {title} merge tag to the title you add – for example, “Welcome to our {title} page!” – it will look like “Welcome to our store!” when a visitor opens your store page. You can similarly use {title} and {URL} merge tags in the body text. You can create a popup that displays the page title of a page or the page title and URL of a blog post. This will add a personal touch to your website visitors’ experience and increase engagement on the site.


We’ve also added integration with WooCommerce, one of the most widely used plugins for eCommerce on WordPress. To use it, please make sure that WooCommerce is installed on your site. If you do, only the extra settings related to WooCommerce pages will appear. The WooCommerce integration includes the same labels that are available for the general popup, with a few additions, such as product name, product price, regular price, sale price, etc.

How to use chat view layout with WooCommerce?
With this feature, you can add custom text to product pages. This will give your website visitors more flexibility when communicating with you. The settings you add for WooCommerce will only be displayed on pages where WooCommerce merge tags are available, while the other popup will be displayed on other pages (public pages).

Image

For example, if you sell t-shirts on your site, you could write "Any questions" and add a {woo item name} merge tag so the text will change based on the different products the website visitor is browsing;
Add a custom welcome message for product category pages by adding a {title} merge tag to fetch the title of the product category page, for example: "Interested in a discount on {title}?", where {title} will be dynamically updated. Your product categories, such as “Clothing”, “Accessories”, etc.
Try adding the {woo-price} tag when you want to highlight an unmissable offer; for example, you could write: "Contact us to get {woo-price} off the current price of this product";
Amplify the above by using {woo-regular} and {woo-discounted} tags to draw the visitor’s attention to the difference between the regular and currently discounted product price and invite them to reach out/follow you or send you their email;
Have a larger store? No problem – use the {woo-sku} tag to make it easier for you, as well as your customer, to get the necessary information about a product by having the product’s SKU ready when they contact you.

The Chat view layout provides a modern look to the classic Chat widget and a new look to popups, enhanced with additional useful features that can significantly help with customer engagement. Don’t wait any longer and check out the feature today! For any help you need, you can:see this articleor contact us.