Over time, your knowledge base will grow based on your bot's conversations, but you'll need to help it get started.

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You control the pleasant messages the bot sends to start conversations and gain insight into the user's intent. You can help your bot understand context based on your products and services by designing conversation flows.
4. Testing your chatbot
Before you add a bot to your site and invite customers to interact nepal phone number list with it, you need to test it thoroughly. Ask it a variety of questions and see how it handles. This way, you can make sure that it doesn’t frustrate customers because it doesn’t fully understand what they’re looking for or trying to do.

5. Launching and monitoring your bot
Once you’ve verified that your chatbot is ready to engage with customers, you can launch it and let it begin interacting with your customers. Review all the channels it integrates with and make sure you’ve optimized its use by setting up the connections correctly. Then monitor the results and continue to train and program your bot based on what you see and learn.