An upcoming webinar on a topic they care about

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bdjakaria76
Posts: 359
Joined: Thu May 22, 2025 6:05 am

An upcoming webinar on a topic they care about

Post by bdjakaria76 »

An answer to a question they previously had.
A new feature that addresses a pain point they mentioned.
Ask Qualifying and Discovery Questions: Continue to learn more about their situation, timeline, budget, and decision-making process (as appropriate for the lead stage).
Handling Questions and Objections: (More on this in a dedicated section)

Listen carefully without interrupting.
Acknowledge and validate their concern.
Clarify the objection.
Respond thoughtfully and provide solutions or alternative perspectives.
The Close / Defining Next Steps:

Summarize Key Points Discussed: Briefly reiterate important agreements or insights.
Propose a Clear and Specific Next Step: Don't leave it vague.
"Based on our conversation, it sounds like a detailed demo of [Specific Feature] would be beneficial. Are you available next Tuesday at 10 am or Thursday at 2 pm for a 30-minute session?"
"Would it be helpful if I sent over that case study we uk phone number list discussed, and then we can connect again next week to go over any questions?"
"What would be the best next step from your perspective?" (Use if appropriate for a more collaborative approach).
Gain Commitment for the Next Step: Ensure they agree to the proposed action and timeline.
Confirm Details: Reiterate date, time, and what to expect for the next interaction.
Example Script Snippets for Different Follow-Up Scenarios:

Follow-Up to a Content Download (MQL):

"Hi [Prospect Name], this is [Your Name] from [Your Company]. I saw you recently downloaded our guide to [Topic of Guide]. I was calling to see if you found the information helpful and if you had any initial questions about implementing some of those strategies at [Their Company Name]?"
Follow-Up After an Initial Meeting/Demo:

"Hi [Prospect Name], [Your Name] here from [Your Company]. I really enjoyed our conversation on [Day] about [Key Discussion Point from Demo]. I wanted to follow up on [Specific Action Item or Question] and see what your thoughts are on moving forward."
Follow-Up When You Haven't Heard Back (Gentle Nudge):
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